Workflow management systems have become indispensable tools in the business world, greatly simplifying business operations and team collaboration. Two standout platforms in this domain are Cflow and Pneumatic. Both systems are designed to streamline assembly-line business processes, with workflows being handed over from one team to the next as they progress from stage to stage. There are some differences between the two, however.
Pros and Cons at a Glance
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Pneumatic
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Cflow
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Pros |
Great rank-and-file experience
Intuitive workflow template builder
AI-powered template generation
Free plan
Unlimited guest users
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Powerful workflow template builder
Task assignment based on user role
Support for dynamic delegation of tasks
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Cons |
Limited analytics
Lack of proper support for user roles
Limited support for parallel tasks
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No free plan
No guest users
The interface can be confusing in places
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Features Comparison
Designing Workflow Templates
Pneumatic uses the same basic approach of workflow templates serving as blueprints for workflows, however, Pneumatic’s workflow template builder is different: users simply add steps to a list of steps, there are no diagrams. Once a step’s been added, various fields and conditions can be added to it.
Pneumatic also offers AI-powered workflow template generation where AI generates the basic steps for a business process and the user then fleshes out the individual steps and customizes the template to their specific needs.
Cflow uses a visual workflow template designer in which users assemble workflow templates by dragging and dropping components onto a diagram. Once a workflow template has been created, multiple workflows can be launched from it.
Task Management and Assignment
Pneumatic supports static assignment of tasks to users by specifying performers in workflow templates, as well as dynamic assignment via user fields. Once a workflow is launched, all tasks get assigned automatically as the workflow proceeds from stage to stage.
Cflow provides managers with the ability to set service level agreements and escalations for different job roles and tasks. This feature helps automate task assignment and deadline setting. Also, it includes a vacation and delegation process that permits users to delegate tasks to their colleagues during their absence.
External User Involvement
Both Cflow and Pneumatic offer features to involve external users in workflows.
Pneumatic also has public workflow kickoff forms to let external users launch workflows in Pneumatic, in addition, Pneumatic offers unlimited guest users that can be invited to specific tasks in ongoing workflows via email links.
Cflow uses public forms that let external users launch workflows within the system.
Integrations
Both systems support integration with multiple SaaS systems through third party integration platforms such as Zapier. Both also offer REST APIs that enable custom integrations
Analytics and Monitoring
Pneumatic’s dashboard offers all the key metrics about currently running workflows as well as those started or completed within a specified period.
Cflow has built-in business activity monitors, dashboards, and reports to enable flexible analytics and tracking of workflows.
Pricing
Pneumatic and Cflow are fairly closely matched in terms of pricing. Pneumatic’s paid plan starts at $10 per user per month(billed monthly, a 20% discount applies if billed annually), however, there is no lower limit on the number of users, you can buy it even for one user. Cflow’s cheapest plan starts at $7 per user per month, but you have to buy it for a minimum of 10 users.
The biggest differentiator is that Pneumatic offers a functional free plan for up to 5 users, whereas Cflow has no free option.
Conclusion
Pneumatic and Cflow are fairly closely matched in terms of the feature set and pricing. Cflow offers somewhat better support for user role and more analytics options, Pneumatic boasts a more intuitive interface, and a better experience for the rank-and-file employees.
If you’re at home with business process diagrams, Cflow may be a better fit for you. However, if you prefer to evolve your business processes in a more iterative/incremental fashion then Pneumatic has you covered.
It should also be said that Pneumatic is definitely the better option for teams who are only starting out their workflow management journey as it allows you to start for free, which is rare in today’s workflow management market.