Customer Retention
The customer retention process is aimed at engaging with existing customers with a view to maximize customer loyalty and keep them buying your product or service.
The idea behind the B2B sales process is to collect as much information as possible about the prospect to make them a highly personalized offer and reduce the need for negotiation.
In B2B sales it’s vital to learn as much as possible about your prospect and offer them a solution to their problem rather than convince them of how great your product or service is. This means the process also includes a stage where you qualify the lead to see whether it’s even worth it engaging with them.
B2B sales are different from retail. You have to know your customer before you can sell to them, so the process must start with prospecting for customers and then qualifying them so you won’t end up wasting time on pitching to companies that are a poor match for your product or service.
You must find prospects who you are confident can benefit from your solution. Once you do that, the rest of the process is trivial.
The B2B sales template consists of:
The template can be used as is or edited, added to and expanded upon. You can delete steps you don’t need or add steps specific to the operations of your company.
Pneumatic revolutionizes workflow management by leveraging AI to create custom workflow templates based on user-supplied prompts. Here’s how it works: you provide a brief description of the business process you need. Pneumatic’s AI algorithms analyze the prompt to understand the requirements, and specific tasks involved. Within minutes, a bespoke workflow template is generated in perfect alignment with your specific needs and requirements.
With Pneumatic’s AI-powered workflow template generator, you can engage in full-fledged business process discovery: just describe what’s going on at your company and Pneumatic will formalize it for you as a workflow template.
You can further customize the generated workflow template by inviting team members and assigning tasks to them, setting deadlines for each workflow and task, and adding conditions and variables to direct the flow of execution and information through each workflow.
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